Privacy Policy

We collect various types of information to provide you with the best possible care and services. This may include:

• Personal Identifiable Information (PII): Name, address, date of birth, contact details.
• Health Information: Medical history, diagnoses, treatments, prescriptions (Protected Health Information - PHI).
• Payment Information: Insurance details, billing information for services.
• Technical Data: IP address, browser type, usage data when you visit our website.

Your information is used to:

• Provide medical treatment and care.
• Manage your healthcare accounts and billing.
• Communicate with you regarding appointments, results, and important health information.
• Improve our services and facilities.
• Comply with legal and regulatory requirements.

We may disclose your information under specific circumstances:

• To other healthcare providers for continuity of care.
• To your insurance company for billing purposes.
• To third-party service providers who assist us in operations (e.g., IT support, billing services), under strict confidentiality agreements.
• When required by law (e.g., public health reporting, court orders).
• With your explicit consent.

We do not sell or rent your personal health information to third parties.

You have certain rights regarding your health information, including:

• Right to Access: Request a copy of your health records.
• Right to Amend: Request corrections to inaccurate information.
• Right to Request Restrictions: Ask us to limit how we use or share your information.
• Right to an Accounting of Disclosures: Request a list of certain disclosures we have made.
• Right to Opt-Out: Opt-out of certain communications (e.g., marketing).

To exercise these rights, please contact our Privacy Officer using the details below.

We implement robust administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. These include:

• Encryption of data during transmission and at rest.
• Access controls to systems holding sensitive information.
• Regular security audits and employee training.
• Physical security measures at our facilities.

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.

• Strictly Necessary Cookies: Essential for website functionality.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website.
• Functional Cookies: Remember your preferences.

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to remove that information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with a newLast Updated date.